Registered Nurses' Association of Ontario

Research Recommendations

Research Recommendations
4.1 Researchers partner with governments, professional associations, regulatory bodies, unions, health service organizations and educational institutions to conduct research into conflict within Health-care teams.
4.2 Interprofessional researchers study the:
  • Range of impacts of the different types of conflict in the workplace on individuals, patient/client, organizational and system outcomes, including quality of care, patient safety, recruitment and retention; Prevalence and incidence of conflict, including an understanding of the different types of conflict, in workplaces throughout all types of organizational settings and sectors;
  • Antecedents and mitigating factors influencing the different types of conflict in the workplace experienced by individuals throughout all types of organizational settings and sectors;
  • Existence and effectiveness of current management philosophies and practices to prevent, manage and mitigate conflict in the workplace, including training and education programs;
  • Multiple levels where conflict occurs (e.g. individual, team, Health-care system, society) using a wide variety of methods and theoretical tools; and
  • Feasibility efficacy and sustainability of programs and interventions developed to prevent, manage or mitigate conflict.
4.3 Researchers develop, implement, and evaluate a conflict intervention.
4.4 Using effective knowledge translation strategies, researchers report research findings and outcomes back to their partnering government bodies, professional associations, regulatory bodies, unions, Health-care organizations, educational institutions, and the individuals who participated in the research.

 

Healthy Work Environment
Managing and Mitigating Conflict in Health-care Teams
Healthy Work Environment Recommendations