| Recommendation | Type of Evidence | |
| 1 | Use brief intervention approaches with persons in crisis to reduce symptoms of crisis and increase motivation for change and other health improvements |
Ib |
| 2 |
Support persons experiencing a crisis to engage meaningfully and safely in a critical incident stress debriefing process within 24 to 72 hours post-crisis in order to reduce distress and improve mental health. |
Ib, V |
| 3 | Create crisis plans in collaboration with persons experiencing crisis using strength-based approaches. | Ib, IV |
| 4 |
Facilitate access for persons experiencing crisis to community-based outreach support (including outreach visits and mobile crisis teams), as well as appropriate health-care providers, peer support workers, and mental health and substance use services |
Ia, IV, V |
| 5 |
Engage peers trained in evidence-based approaches such as psychological first aid to provide comfort and support to persons experiencing crisis. |
Ia,Ib, |
| 6 |
Encourage utilization of telecommunication- and technology-based solutions for people at risk for, or experiencing, crisis as a means for receiving: a) emergency assessment, triage, and support; and b) psycho-education and/or online skills and tools to support coping and self-management. |
Ia, Ib, V |
| 7 | In collaboration with the person and when needed, provide or refer them to additional or continued supports and services. | Ia |