Tools and Strategies to Ensure Clear and Focused Transfer of Information

Tools and Strategies to Ensure Clear and Focused Transfer of Information include:

■ Algorithms

■ Checklists

■ Communication exchange models

■ Structures for exchanging information – such as SBAR (Situation, Background, Assessment and

Recommendation format);

■ Protocols or care pathways that focus on specific care for phases of a health conditions;

■ Standardized summary documents; and

■ Technology – such as electronic records.