Government Recommendations

Government Recommendations

3.1 Governments recognize that conflict within Health-care teams is a priority issue.

3.2 All levels of government promote a healthy workplace environment by:

Developing policies and legislative frameworks that support the management and mitigation of conflict; Developing policies and legislative frameworks that encourage intraprofessional, interprofessional collaboration and teamwork;
Ensuring sustainable financial resources to effectively prevent, manage and mitigate conflict in all Health-care settings; and
Establishing accountability requirements, such as through quality improvement plans, accreditation or other accountability agreements that address the management and mitigation of conflict within all Health-care settings.

3.3 Government agencies, policy and decision-makers strategically align conflict management with other initiatives pertaining to healthy work environments, patient/client safety, interprofessional collaborative practice, and quality patient/client care.

3.4 Governments commit to establishing and supporting research with appropriate levels of funding, acknowledging the complexity of the type of studies required to examine conflict within Health-care teams.

Healthy Work Environment

Managing and Mitigating Conflict in Health-care Teams

Healthy Work Environment Recommendations

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