Organizational Recommendations |
8.0 Power and hierarchy in organizations |
8.1 Organizations must acknowledge the impact of power and hierarchy by: Identifying imbalances of power and making changes to equalize power and build mutually supportive, safe interprofessional workplaces. |
8.2 Organizations need to engage and develop leaders at every level, including among their point-of-care health professionals, for successful interprofessional care. Strategies for doing that include: a. Developing interprofessional care champions/role models in different professions and programs; and b. Offering leadership courses to introduce the concepts and competencies of interprofessional care and its management. |
9.0 Operational supports |
9.1 Organizations promote interprofessional care by developing a culture that expects collaboration and creates the operational supports it will need to succeed by: a. Establishing human resources plans that allow dedicated time and coverage for staff to participate in interprofessional activities e.g. team development, a team charter (see Appendix E, H) and effective communication; b. Designing buildings, spaces, programs and care pathways to accommodate and encourage interprofessional care; and c. Considering shared spaces for patients/clients and team members to enhance opportunities for communication and innovation. |
10.0 Competent communication |
10.1 Organizations can support interprofessional care through enhanced communication by: a. Establishing effective communication processes and tools to support collaboration and communication in teams, professions, with patients/clients and across programs and organizations; b. Standardizing documentation and encouraging information sharing; c. Adopting strategies to tackle issues such as “turf” protection and disrespectful communication; and d. Creating a culture that promotes regular formal and informal communication among team members with team rounds and care conferences. |