Registered Nurses' Association of Ontario

Tools for Establishing an Agenda

To view Pre-visit questionnaires click here

To view Bubble Sheet completed by client before visit click here

To view Ottawa Personal Decision Guide click here

Client/health professional interaction 

“Good morning Susan, my name is Sonia and I will be your nurse today. We have about 20 minutes in this visit. I need to talk to you about the medication you are taking and if you are having any problems with them. What would you like to talk to me about?

Note – In the script the nurse:

  1. Informs the client how much time they have in the visit;
  2. Specifies what she needs to talk to Susan about (she models the process); and
  3. Asks Susan what she would like to talk about.


Chronic Disease
Strategies to Support Self Management in Chronic Conditions
Sample Tools